Right Touch, LLC Workmanship Warranty

Right Touch, LLC, thanks you for being a client of ours and for trusting us to complete our painting services on your behalf. As a client of Right Touch, LLC, receiving our painting services, we offer you the following warranty on our painting services, subject to certain exclusions, as further defined below:

Warranty:

Subject to the terms of this Workmanship Warranty, Right Touch, LLC provides this Warranty covering peeling, flaking, blistering, chipping, and cracking caulk resulting from defective workmanship and application (each a “Warranted Issue”).

Length of Warranty:

The length of the above Warranty is dependent on the paint product chosen by you for application as defined below:

Latitude: 6 years

Duration: 9 years

Emarald Rain Refresh: 12 years

Validity of Warranty:

In order for the Warranty to be valid, the following conditions must be met:

  1. You must be the original client of Right Touch, LLC as evidenced by a copy of the original service contract retained by you. This Warranty is not transferable and any attempted transfer will be null and void. For example, when your home is sold, this Warranty does not transfer to the new owner.
  2. This Warranty is not valid until Right Touch, LLC has received full payment from you for the services performed as specified in your services contract with Right Touch, LLC. You must retain a copy of a receipt or other evidence that payment by you has been made in full.
  3. You must submit a claim to us, in the manner described below, within 1 month of discovery of a Warranted Issue.
  4. When you make a warranty claim as described below, you agree to work with us on scheduling an appointment and allowing us access to your property.
  5. The materials used on your home must have been provided by and approved by Right Touch, LLC.
  6. You have not made any modifications or alterations to the work done by Right Touch, LLC.

Warranty Exclusions:

This Warranty does not cover any of the following:

  1. Any work completed in which Right Touch, LLC did not supply or approve of the paint of other materials.
  2. Warranty Issues caused by rotting boards.
  3. Work done on varnished surfaces, surfaces made of or containing galvanized metals.
  4. Warranty Issues on horizontal surfaces or any other surface that permits moisture to collect such as, but not limited to, railings, decks, siding, trim boards, sills, etc.
  5. Paint failure, fading or any other defects, or any kind, in or caused by the paint – this is covered by Sherwin Williams Warranty.
  6. Warranty Issues on any surfaces that were stained.
  7. Paint color and exact paint match.
  8. Any work that Right Touch, LLC did not perform.
  9. The cost of paint to make the repair of the Warranty Issue.
  10. Damage or Warranty Issues caused by acts of God of acts or acts of third-parties, including, but not limited to, hail, flood, fire, wind, extreme weather conditions, misuse, alteration, abuse, vandalism, negligence, and all other damage beyond the control of Right Touch, LLC.
  11. Warranty Issues caused by, ordinary wear and tear, abnormal use or misuse, structural defects, settling or movement, peeling layers of paint existing before the work done by Right Touch, LLC, mill-glazing from smooth cedar, moisture content of the substrate, abrasive cleaning, abuse, abrasion, mechanical damage, or other damage caused by chemicals, cleaning agents, or other exposure to harmful substances.
  12. Any issue or claim that does not fall into the definition of a Warranty Issue as defined above.

RIGHT TOUCH, LLC WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF THIS WORKMANSHIP WARRANTY.

Have a specific question you need help with?

Reach out to our owners and we'd love to help.

Founder. Co-Owner

Derek Arosemena

Co-Owner

David Townsend

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How it all began for Right Touch Painting

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How it all began for Right Touch Painting

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Let’s Talk about Exterior Colors in Colorado

Darker colors fade faster in the Colorado sun than lighter colors so if you want your dark color to last and look great for many years, choose a higher quality, thicker paint like Duration or Emerald.



Let’s Talk about Exterior Colors in Colorado

Darker colors fade faster in the Colorado sun than lighter colors so if you want your dark color to last and look great for many years, choose a higher quality, thicker paint like Duration or Emerald.



Let’s Talk about Sheens

Generally a higher sheen will show less imperfections in texture and will be more washable and durable. The flatter the sheen looks more designer and chic but will fade quicker and be easier to wipe off color. If you really want the designer, matte look in your home but still need it to be durable and washable, we recommend Duration Home matte finish. It is worth the price and will last for many years of wear.